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Mac OS X users and mp3 audio previews:



Mac users should be able to listen to all the audio previews with no problems using our Jukebox Player by clicking on the 'Jukebox' link at the top of the page.

However, the individual 'listen' buttons elsewhere on the site are not
working as smoothly in Mac OS X as in Windows.
This appears to be an Macintosh operating system shortcoming at the moment.
When clicking on a preview button, users may receive either of the following error messages:

'Additional plugins are required to display all the media on this page.'

or:

'Cannot open the file. Verify that the path and filename are correct and try again.'

Alternatively, the audio preview box may open showing the artwork, but no controls will appear.

You have a choice of three possible workarounds for this:


 

Workaround One (using QuickTime) - * RECOMMENDED *:

(Please download QuickTime here)

1. Open System Preferences from the dock.

2. Under Internet & Network, click on QuickTime.

3. With the Plug-In tab (OS 10.2.x & 10.3.x) or Advance tab (OS 10.4.x upwards) chosen, click on 'MIME settinngs...' near the bottom.

4. Click the grey triangle next to 'MP3 - MPEG layer III movies and streams' and a sub list should open, as shown here:



5. Click to put a tick in the box 'MP3 playlist file' and click OK.

6. Quit System preferences.

7. Now, whenever you click on an audio preview button, click OK from the error message box (if it appears) to get back to the audio preview box, then click 'Listen with normal player' at the bottom of the audio preview box (you may have to enlarge the window to see the bottom line).

8 . If necessary, browse to select your Quicktime application from the " Open with..." , check the box 'Do this automatically for files like this from now on', then click OK (you will only have to do this step the first time).

9. QuickTime should open so that you can play the audio from there.

Workaround Two (using iTunes):

(Please download iTunes here)

1. After clicking on an audio preview button, click OK from the error message box (if it appears) to get back to the audio preview page.

2. Click 'Listen with normal player' at the bottom of the audio preview box.

3. A box similar to the following one will open:



4. If iTunes does not appear in the pop down menu, click onto it to choose it.

5. Click to put a tick in the box 'Do this automatically for files like this from now on'
Then click OK.

6. iTunes will open and play the buffered audio stream.
Workaround Three (using VLC):

(Please download the appropriate version of VLC for your OS version here)

1. Follow the instructions in this page.


2 . Now, whenever you click on an audio preview button, click OK from the error message box (if it appears) to get back to the audio preview box, then click 'Listen with normal player' at the bottom of the audio preview box (you may have to enlarge the window to see the bottom line).

3 . If necessary, browse to select your VLC application from the " Open with..." , check the box 'Do this automatically for files like this from now on', then click OK.

9. VLC should open so that you can play the audio from there.

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